Shipping Details

Understanding Our Shipping Process

At Herb  Terra, we’re dedicated to delivering your herbal products in the freshest and most efficient manner. We understand the excitement of receiving a package, and we do our utmost to ensure it arrives at your doorstep promptly and in perfect condition.

1. Standard Shipping Time

All orders placed on Herb Terra are shipped within 1-2 business days. Once your order is dispatched, you will receive a shipping confirmation email with a tracking number, allowing you to monitor your package’s journey to you.

2. Packaging

We pack your products with utmost care. Our packaging ensures that the herbal products retain their freshness and potency, arriving at your doorstep just as nature intended.

3. Shipping Costs

Shipping costs are determined based on the weight of the items you order and your location. The total shipping cost will be displayed at checkout, before you finalize your order.

4. International Shipping

Herb Terra is proud to serve customers worldwide. Please note that international shipping might take slightly longer due to customs processes, and there may be additional fees or duties upon receipt. We recommend checking with local regulations before placing your order.

5. Delayed or Lost Packages

While we strive for timely deliveries, there can sometimes be delays out of our control. If your order seems late, please track your order using the provided tracking number. If you face any issues or suspect your package might be lost, please contact our customer service team, and we’ll assist you promptly.

6. Returns & Exchanges

We believe in the quality of our products. If for any reason you’re not satisfied with your purchase, please refer to our Return Policy page for detailed information on returns and exchanges.

7. Contact Us

Have more questions about your order’s shipping status or any other shipping-related queries? We’re here to help! Reach out to us at sales@herbterra.co, and our dedicated team will assist you.

Thank you for choosing Herb Terra. We value your trust in us, and we’re committed to delivering the best of nature right to your doorstep.